Prestashop - 1.4 User's Guide

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Summary of Contents

Page 2 - PrestaShop User-Guide

In the "Categories" section, you can create different product classifications using the "Add a new subcategory" function. This arr

Page 3 - Training

A few sample tax rules are already in place, which you can edit to get a better grasp of how things work. Let's create a new tax rule altogether

Page 4 - Connecting to the PrestaShop

 Fill in the name of the tax rules. Use a telling name: name the tax's country code, the tax's name, maybe even it's rate, so as to f

Page 5

You can also enable/disable vouchers at the bottom of the screen. Creating a New Voucher Vouchers can be created automatically after a product return

Page 7

 Give it a unique code. You can either create manually (and therefore use readable words, like 1VOUCH4JOE), or have PrestaShop generate one unique s

Page 8 - Adding Products and Product

 Set a minimum amount under which the voucher is not applicable. Your voucher will only be applicable if the customer's order is above the give

Page 9

Vouchers that are set to apply to all customers do not appear in these locations: the customer has to know about them in order to use them. In order

Page 10 - Create a Category

Managing Shipping The shipping method of your package is a key element to the management and success of your store. To configure your shipping, head t

Page 11

Right from the Shipping page, you can set some first options.  Handling: Enter the handling expenses, and the price or weight after which your custo

Page 12

By default, you only have one carrier in your database: your own store. It's up to you to add new carriers depending on which ones you have acces

Page 13

If you wish to create a subcategory belonging to a category other than the home page, choose the category under which it will appear in the drop-down

Page 15

Let‘s examine all of the information you need to enter:  Company: Fill out this field with the name of your carrier and/or a description of the serv

Page 16 - Product Availability

"regioni" (singular: "regione"); in France, it's "régions" (regions); in the United-Kingdom, it's "region

Page 17 - Listing Your Product

 Enter the name of the state.  Enter its ISO-3166-2 code: o Go to this Wikipedia page o Click the state's country two-letter code (in the

Page 18

At the bottom of the page, you can set the default country for your shop. Normally, PrestaShop comes with all current countries in the database. But

Page 19 - Adding a Product Description

 Enter the name of the country that you would like to add.  Enter its ISO-3166 code, which you can found on the official ISO page.  Enter its i

Page 20

 Indicate its default currency. You can use your shop's default currency (as set in the Payments > Currencies sub-tab), or one of the other

Page 21

If needed, you can create more zones, by clicking, as usual, on "Add New". All you need is a name and a status. Price Ranges With PrestaSh

Page 22

For example, if you want orders between $1 and $15 to be sent by the US Post Office with a special rate, create a price range from 1 to 15, and set i

Page 23

For example, if you want orders between 1 lbs and 15 lbs to be sent by the US Post Office with a special rate, create a weight range from 1 to 15, an

Page 24 - Managing Quantity Discounts

Managing and Adding Products in the Catalog At the bottom of the catalog page, under "Products in this category", you can manage the product

Page 26 - Adding Product Combinations

Understanding Statistics One of the greatest aspects of PrestaShop is its unrivaled power in digging up information on customer behavior. Let's s

Page 27

Exploring the Various Available Stats  Visits and Visitors. This page gives you statistics on visitors to their site and the number of times they v

Page 28

number, the more popular your site is. The graph helps you understand the behavior of your visitors. Basically you will see how many visits your site

Page 29

operating systems your visitors are using. Ensure that your site is fully compatible with all of your visitors‘ platforms  Catalog Statistics. This

Page 30 - Configuring Product Features

 Pages Not Found. This page tells you which pages of your catalog people have attempted to access but could not find. This is useful for finding pot

Page 31

were typed, and how many results were available. It is important that all of your customers‘ requests get a result To improve your store be sure to ad

Page 32

 Settings. Choose which graph engine and which grid engine your statistics should be presented with. This does not change your statistics, only the

Page 33 - Managing Customization

While Google has the biggest share of search engines users, there are many other search engines that people could find you website with, you therefor

Page 34 - Managing Attachments

2. Take the server part, which is specific to that search engine, and put it in the "Server" field. In our case, "baidu". 3. Fin

Page 35

Fill out the general product information The first thing to complete is the product information. This is the name that will appear in the search resu

Page 36

The function of a referrer site can be likened to that of an extranet. When you create an affiliate campaign through another site you can allow the ot

Page 38

The affiliate space enables you to create privileged access for your partners. They will then have access to all statistics on the flow from their sit

Page 39

Managing Modules PrestaShop 1.4 comes bundled with over 110 modules that can be installed/uninstalled and configured as desired, so as to customize an

Page 40 - Addresses

 Uninstalling can also be done with a single click. You will lose your settings for this module  If you'd rather keep your settings for this

Page 41

such as Google's Webmaster Tools. Once installed, click the "Configure" link to reach this page. The first step is to decide whether o

Page 43 -  His email address

Billing & Invoicing This section contains only one module. European VAT Number This module enables you customer to fill in their VAT number in the

Page 44 - Shopping Carts

Market Place This section contains only one module. eBay This module enables you to easily bring your your product catalog on eBay. This is an excelle

Page 45

module is activated, this module's configuration page gives access to a drop-down menu. Choose the platform of the source system, and enter the r

Page 46 - A Look Inside the Catalog

Create a Pack of Products You wish to sell a pack of products composed of several items. Example: a computer start-up pack, composed of the computer i

Page 47 - Manufacturers

1. Activate the module. 2. Choose what type of discount you want to send, i.e. discount on order %, etc. 3. Enter the amount in the "Value&qu

Page 48

Install it, and see how simple the configuration is: Customer loyalty and rewards PrestaShop's loyalty tool offers your clients a certain amount

Page 49 - Suppliers

Fill in the various fields and selectors according to your needs, and save. Payment Security This section contains 4 modules.

Page 50 - Image Mapping

FIA-NET - Système d'Analyse des Commandes FIA-NET is a French third-party e-commerce trust partner: it protects both customers and online shops a

Page 52

PrestaShop Security PrestaShop Security is a service provided by PrestaShop in order to protect the security of your shop against fraudulent payments.

Page 53

Fill it in with your credentials and choices from your shop, and save. Secuvad module Secuvad is a solution fighting against online fraud. You must h

Page 54 - Attachments

Once you have an account, fill in the form with your details, and click "Register".

Page 56 -  Fill out the name field

Trusted Shops Customer Rating Trusted Shops is "the leading seal of approval for online shops in Europe which includes buyer protection for consu

Page 57

 Number of downloads. Indicate how many times this file can be downloaded after a customer purchases it.  Expiration Date. Indicate the date after

Page 58 - Managing Orders

Criteo Criteo is "the world leader pay per click solution in retargeting. Criteo's personalized banners have proven to drive 4 times the cl

Page 59

the customer satisfaction and sales". This module ads an eKomi block to your front-office. You must have an eKomi account in order to use this mo

Page 61 - Invoices

Google AdSense Google AdSense "offers a contextual advertising solution to web publishers. Delivers text-based Google AdWords ads that are releva

Page 62

Here is a description of each field:  Minimum number of orders a sponsored friend must place to get their voucher. Fill in the field with the value

Page 63 - Merchandise Returns

 Voucher type. You can give two types of reduction, either in percentage or amount. Select the one you prefer, then specify the value of the discoun

Page 64

Administration This section contains 10 modules. Artichow This module enables a graphic library, that can be used in order to create stats graphs. Goo

Page 65 - Create a Credit Slip

When you check the "Product Availability" box, a field appears on the product page of your store when the product is out of stock. It asks

Page 66

Newsletter Your customers can give you their e-mail address either by entering it in the Newsletter block located on the homepage or by checking the &

Page 67 - Messaging Customers

The second item, named "Export clients", enables you to filter your customers' e-mail addresses. You can then filter the clients by cou

Page 68 - Statuses

 Display "on sale" icon. Check that box to show that your product is on sale, on product page and text on product listing. A logo will app

Page 69

The module presents you with 3 methods to install a new module: from your computer, from a public website, or from your own FTP server. Importing a t

Page 70

along with the theme, what you'd rather do with the current modules configuration, and how you'd like the images configuration to be taken i

Page 71 -  Edit it if you need to

Exporting a theme Once at least one theme has been important into your PrestaShop install, a new section appears in the "Import/Export a theme&q

Page 72 - Click send

Select a theme and click on "Export this theme". A configuration form appears, where you can set the exported themes parameters: author, mo

Page 73 - Managing Payment Methods

Once all the parameters are correctly set, click on "Generate the archive now". You will quickly get a file to download from your browser.

Page 74

your hard-drive, then give the save file a proper name. From there on, you can easily share this theme, and if it's your own creation, you can st

Page 75 - Setting up a payment module

All information that you must enter into the various fields will be provided when you register on the Tm4b site. Choose what information you want to r

Page 76

transparency value (100 amounts to a non-transparent image). Select where your watermark should appear on each of your images. The X alignment corresp

Page 77

Note that all your carriers must have their fees properly set. This is done at the bottom "Shipping" page, in the "Fees by carrier, ge

Page 78

You need to set delivery rules for each carrier. Click "Add Now" to find that form. Unable to embed resource: 173-modules-deliveryDateAddNe

Page 79

 On the contrary, if the item is not in stock, you can choose to allow orders or not using the the "When out of stock" selector. If you do

Page 80

This service is only available in certain towns. Please see the site http://www.dejala.fr for more information. As of this writing, they have staff in

Page 82

Mondial Relay This module enables you to display rates for delivering in Mondial Relay points. This service is available in France, Luxembourg, Spain

Page 84

From there on, follow the module's instructions. So Colissimo SoColissimo is a service offered by La Poste (France), which allows you to offer yo

Page 85

Tracking - Front office Enable your affiliates to access their own statistics.

Page 86

UPS Carrier UPS is a well-know worldwide parcel carrier With this modules, you can add UPS to your list of carriers, and offer your customers differen

Page 88

USPS Carrier This modules enables you to add the United States Postal Service to your list of carriers. You must have an USPS account in order to use

Page 90

These fields allow you to directly optimize your catalog‘s visibility on search engines  Meta title. The title that will appear on the search engin

Page 91

Payments & Gateways This section contains 12 modules They are all explained in detail in the "Managing Payments Methods" section of this

Page 93

Geolocation This module adds a "Geolocation" link to the list of possible stats. At first launch, you will have to update the location of m

Page 94

"Shopping Cart", they see the "Summary Order" of all products added to their basket and their quantity. Categories block This feat

Page 95 - Currencies

The first section "Add a new link," allows you to specify the link name and URL Enter a link following the form http://www.myprestashop.com

Page 96

entered. If you would like to modify the links, click the Edit button, or to delete a link, click the red cross. Once the changes are made, the resul

Page 97

Block payment logo Adds a block to display all payment logos. The module's configuration page let's you choose where to display these logos.

Page 98

Suppliers block Adds a block displaying suppliers. Tags block This block can slightly improve your store's SEO and make visible the most importa

Page 99 - Tax Rules

Wishlist block With this module your customers can save a wish list that can be sent to many people. Once the module is enabled, the product page wil

Page 101 - Vouchers

Adding a Product Description There are two boxes dedicated to filling out a description. The first box enables you to write a short description that

Page 102

You can now see the new look of your store by going to your homepage. Note: The homepage is the first image that your visitors experience when they ac

Page 103

Featured Products on the homepage With this module you can choose which products to highlight by placing them on your homepage. To activate this feat

Page 104

LiveZilla Live support chat.

Page 105

Product Comments This module gives visitors the possible to leave a message on your product page. They can write it by using a new tab that will add

Page 106

Products Category The "Products Category" module enables you to display on each product page suggestions of other products that are in the

Page 107 - Managing Shipping

Product tooltips This model shows information on the behavior of the visitors on the page that you're currently looking at Click on "install

Page 108 - Carriers

Send to a Friend module You want to give your customers the opportunity to share your product knowledge. In order to do this install the "send t

Page 109

Installing modules Once you have downloaded a module from the Addons online store, it's up to you have it installed on your PrestaShop site. To

Page 110

4. Locate the new module in the modules list. You might have to scroll down; you can also use the list's search engine, which should give you a

Page 111

Log-in using the form on the "My Account" sub-tab, and get access to all your Addons details. Themes The "Themes" sub-tab enable

Page 112

PrestaShop User-Guide PrestaShop presents a comprehensive, intuitive user administration panel, and gives you hundreds of standard functions that can

Page 113 - Country

In the "tags" field, add some terms and keywords that will help your customers easily find what they are looking for. The "accessories&

Page 114

From this sub-tab, you can also choose to use another theme (if you have more than one installed already).

Page 115

Finally, a section lists the latest themes from the Addons site, and you can click on any of them to reach their page, and possibly download them.

Page 116

Installer des thèmes Once you have downloaded a theme from the Addons online store, it's up to you have it installed on your PrestaShop site. To

Page 117 - Price Ranges

"Positions" sub-tab for the "Modules" tab. In effect, this enables you to attach a module to one of the many available hooks in th

Page 118 - Weight Ranges

themselves For each module, you have access to its position relative to this hook. Moving a module You have two ways of moving a module within a hook:

Page 119

The "Hook Into" drop-down menu gives you a good idea where module can be placed. Transplanting a module by modifying its code Some modules c

Page 120

Once clicked, PrestaShop opens the homepage in a new browser windows/tab, with the Live Edit script on top:  All blocks have a dotted red border, e

Page 121 - Understanding Statistics

At the bottom of the Live Edit mode, a row presents you with two buttons: "Save" and "Close Live Edit". The first one is explicit

Page 122

Managing Employees PrestaShop allows you to assign specific duties and rights to each employee helping to manage the store. For example, the administr

Page 123

To create new profiles, click the "Profiles" sub-tab. You arrive at a page summarizing all the profiles in your store, as shown in the scree

Page 124

 To add one or more images to your product click the "Browse" button, then select a photo from your computer to upload.  Write a file na

Page 125

 Add. Enable employee the possibility to add new information.  Edit. Enable employee the possibility to change information.  Delete. Enable the

Page 126 - Graph Display Options

Fill in all fields (first and last name, password, e-mail address, etc.), and at the bottom of the form select the profile for your employee. This wi

Page 127 - Search Engines

Moving tabs and sub-tabs At the bottom of the page, you will find a tool to help you customize the tabs' positions.

Page 128

You have access to both tabs and sub-tabs. They are placed according to their order and position in the current tab system. You can change a sub-tab&

Page 129 - Referrers

Define a name, and give it a class. You can assign it an graphic icon. Choose which existing tab is connected to this tab before saving it. If you ch

Page 130

He is then asked to choose the service he wishes to contact, to indicate his email address and then complete the message. He can indicate which is th

Page 131

You can edit a couple options at the bottom of the page: whether the customer can attach a file to his message (this can be useful in the cas of bugs

Page 132

 Add a title/name for this contact.  Indicate its e-mail address (it can be the same as another contact).  Indicate if the e-mail is to be save

Page 133 - Managing Modules

Each contacts has its own section, where you can quickly see if a there are new messages. Handling Customer Service Messages Each message is to be ha

Page 134 - List of available modules

 You can forward the request to another shop employee, who will receive a notification.  You can find the details from the request: name or custo

Page 135

Managing attributes and varieties To add a group of attributes, or in other words to add a group of variation possibilities (colors, capacity materia

Page 136

 You can manage the request's status using the 4 buttons on the right: keep it unanswered, mark it as handled, and two "pending" stat

Page 137

Understanding the Preferences The preferences tab lets you configure and fine-tune some of your store‘s details. We will now look over all of the func

Page 139

 Enable Shop. Choose to make your shop active after you have made changes. Use it when you need to performe a maintenance on your shop. Note that th

Page 140

 Round mode. Choose the rounding method: always superior, always inferior, or classic rounding.  Automatically check for module updates. Display n

Page 141

 Shop name.  Shop address line 1.  Address line 2.  Post/Zip code.

Page 142 - Payment Security

 City.  Country.  Phone. Use your shop's contact phone. If you'd rather customers not call you, do not put anything in there.  Shop

Page 143

Click ―Browse‖ to load an image from your computer.

Page 144

A favicon is a small image that appears in the address bar of your browser and helps your customers find your store more easily amongst their list of

Page 145

You can easily customized your shop with the various available themes. You can find them directly at: http://addons.prestashop.com/en/3-themes-presta

Page 146

To add a choice to the group of attributes that you just created, you must create a specific variation. Select the attribute group then click on &quo

Page 147 - "Register"

presents you with a list of these CMS pages, and enables you to edit their friendly URLs. WARNING: Friendly URLs only work with a server setup that s

Page 148

This forms presents you with a handful of fields:  Page. Presents you the page that do not yet have a friendly URL set.  Page's title. The t

Page 149

Here you can view and edit some of the default server settings. Most of the time, you shouldn't touch the first four fields (PS directory, Homep

Page 151

 Catalog mode. Enable the catalog mode turns your shop into a simply gallery of products, with no way to buy the items whatsoever.  Allow ordering

Page 152

 Number of days during which the product is considered 'new'. When you add a product in your store, it is considered new and it is reporte

Page 153

 Use the legacy image filesystem. Only change this settings if you have moved the images folder from its default location. E-Mail At the end of the

Page 154

Once you have configured emails using one of the two methods, enter your email address in the field labeled ―Test your email configuration‖ then clic

Page 155

 Your system administrator  Your host  Your ISP  Your e-mail provider. Your web host can tell you whether or not your username is mandatory, a

Page 156

For instance, let's say your visitor frequently "player" as "palyer" and "plaier". You can create an alias for eac

Page 157

Click on the "edit" icon on the left of the color you want to edit, and a new form appears: Choose the HTML color or upload a photo from y

Page 158

Add a New Images Size You can easily add a new image size, and even set which categories it applies to.

Page 159

 Type in its name, width and height.  Choose which categories it applies to.  Validate. Regenerate Images You may be dissatisfied with your sho

Page 160

Select which category's images should be regenerated, indicate whether the previous thumbnails should be kept or not, then click "Regenerat

Page 161

At the bottom of the page is the "MySQL Engine" section, which is a long list of all of PrestaShop's table, and their MySQL engine.

Page 162 - Exporting a theme

You can change the engine by ticking the appropriate tables, choose the engine in the drop-down menu, and clicking "Submit". You can learn

Page 163

In addition to that, PrestaShop provides you with an extensive list of existing unit localization packs.

Page 164

Choose your shop's country, check the box that apply, and whole lot of local data will be imported for you. Finally, you can indicate your shop&

Page 165

The following section enable you to configure the behavior of your shop‘s search function.

Page 166

 AJAX search. Enabling it displays a list of results from the moment your customers type a few letters into the search bar.

Page 167

 Instant Search.  Minimum word length. You can choose the minimum size at which a word may be registered in the search index and found by your cus

Page 168

Click "Add a New specific price", and a form appears. Complete it and click on "Add quantity discount".  The first row of sele

Page 169

 Force compile. Only enable this if you are building a theme, and needed to see your changes at each page reload.  Cache. Only disable this if yo

Page 170

 Smart cache for CSS.  Smart cache for JavaScript.  Minify HTML.  Compress inline JavaScript in HTML.  High risk HTML compression. It is ma

Page 171

Cyphering Cyphering means to encrypt data so as to render unreadable to unwanted eyes. Your costumers' account details, as well your own, are pro

Page 172

As indicated the first time you open the "Geolocation" sub-tab, in order to use geolocation, you need download this file and decompress it

Page 173

At the bottom of the "Geolocation" sub-tab is the "Whitelist of IP address" section. It enables you to block specific IPs rather

Page 175 - Tracking - Front office

Exploring PrestaShop's Tools PrestaShop's "Tools" tab provides access to various tools that enhance your PrestaShop experience. La

Page 176

In the "Language options" section, you can select which language will be displayed by default, both in the back office and the front office.

Page 177

You can click on the flags at the top of your shop (front-office) to verify this operation. Similarly, visitors to your shop can now select an additio

Page 179

Once you have chosen your values click on "Add": the summary of your discount model appears below. If you wish to delete a value, click on t

Page 180

Add / Update a language Many languages are available for your to download and install, directly from the PrestaShop servers. Your PrestaShop install w

Page 181

Select the part of the current translation that you wish to edit:  Front Office translations. Text visible to your customers about your shop.  Ba

Page 182

Click on a section title to open or close it, edit at will, and click on the "Update Translation" button at the top of the page when you ar

Page 183

Quick Access PrestaShop has handy shortcuts to your most important pages, which can be accessed through the "Quick Access" menu, at the top

Page 184

Let's create a shortcut the "Tracking" sub-tab of the "Catalog" tab:  Give the shortcut a unique name.  Indicate the pag

Page 185

 customers,  addresses,  manufacturers,  suppliers. Have a good look at the exemple displayed on the page. You will have to create a relations

Page 186

Uploading the file Once you have all your data in CSV format, you can upload them to your store's database using the form in the "Import&quo

Page 187

 If you want to remove all the products in your catalog before importing, select the appropriate option.  Once all your choices have been made, cl

Page 188

Once you are done match your columns, click the "Import CSV data" button, and you're done! Matching configurations The matching process

Page 189

Add a new sub-domain is trivial. DB backup You must perform regular backups of your shop, so that in case of a crash, you can reboot your shop quick

Page 190

 From the drop-down menu choose a group of attributes, such as "Colors" for example  Choose the attribute that you would like to includ

Page 191

The table above lists all backups that have already been made, specifying the date of creation, age, file name and size. To create a new backup of th

Page 192 - Live support chat

CMS - Creating a Text Page PrestaShop enables you create content pages just like you create product pages, using its CMS tool. The pages will appear t

Page 193

Here we find the usual fields:  CMS Category. You must first have created new categories, otherwise you will be limited to the home-page.  Meta t

Page 194

Once all the fields are filled out, click on "Save." If activated, you can then view the result directly on your online store. Here is a sam

Page 195

 Displayed. Whether the category (and its page) is available to the public, or hidden.  Parent CMS category. The category under which this categor

Page 196 - Modules & Themes Catalog

All fields are optional.  Check the optimization box.  Check the friendly URL box.  Check the "Disable apache multiviews" if you have

Page 197 - /modules

Robots file generation A robots.text file enables you to block specific automated bots and web spiders, which crawl the web in order to find more webp

Page 198 - My Account

If you want to add your own rules, do it after PrestaShop has generated this file, as it will delete any existing version of it. Stores PrestaShop pro

Page 199

You can choose how these stores are displayed in the front-office.

Page 200

All your stores are listed in a handy list. As usual, click "Add New" to reach the following form:

Page 201

 Upload a new image or choose a previously uploaded photo from the drop-down menu If you would like to make this the default combination (attribute

Page 202 - Positions

Fill-in as many of the fields as possible, as it will be displayed to your customers right within the map:

Page 203

Configuration Information This sub-tab serves as a handy reminder of your PrestaShop configuration: version, server info, PHP version, MySQL version.

Page 204

Webservice A Web service is a method of communication between two electronic devices over a network. It relies on a known set of methods, formats and

Page 205

The configuration is pretty basic: if you don't want anyone to access your shop through third-party tools and apps, just keep it disabled. Warni

Page 206

 Key. A unique key. You can either create your own, or choose to use a generated one.  Key description. A reminder of who that key is for, and wh

Page 207

Logs Errors happen. Most of the time, you are not aware of them because the system handles them silently. But you might want to know about them, in or

Page 208 - Managing Employees

know about everything, even the smallest notice. The default is "5": no notification is sent. Choose the level, and click "Save".

Page 209

during the whole process (file backup, database backup, automatic upgrade, verification), so as to prevent customers from losing orders...  PHP time

Page 210 - Add a New Employee

This options enable you to have some control on the upgrade process:  Don't save images: the upgrade process normally doesn't touch your

Page 211 - Managing Tabs

It gives you an indication of your version number, and the number for the latest version available on the PrestaShop servers. If there's a differ

Page 212 - Moving tabs and sub-tabs

...will take you to the complete form: A warning window might appear, saying "Are you sure you want to delete entered product information?"

Page 213

performs an additional backup of said files and data itself (which you should not always count on, obviously. Make your own backup first). PrestaShop&

Page 214 - Contacts

Training This PrestaShop guide is intended to be a practical companion to the PrestaShop software. If you would like to learn even more, PrestaShop of

Page 215

Click the "Generate" button, and tables appear below for each combination, enabling you to edit their possible specific prices. Finally, the

Page 216

Create a feature To create a feature as well as its values click on the tab under Catalog that is labeled "Features". Click on "Add a

Page 217 - Customer Service

Create a value To add a value to the feature, either go back to the previous page, or go the the "Features" sub-ab of the "Catalog"

Page 218

Assign a value and feature to a product Finally, go back to the "Features" tab for your product (not the Catalog/Features sub-tab!) and choo

Page 219

The number you write in these fields corresponds to how many of them will appear on the product page of your online store. In our example, we are goin

Page 220

 Fill out the name of your attachment.  Give it a quick description then click on "Browse" to select a file on your computer to upload.

Page 221 - General

You can view all of your store's attachments (and add more) by clicking the "Attachments" sub-tab, under the "Catalog" tab.

Page 222

Managing Customers The ―Customers‖ tab allows you to follow the creation of user accounts on your site. You can edit the account of each of your cust

Page 223

Fill out the customer‘s information and choose a password, at least 5 characters long. Type in the email address and choose the date of birth. Choose

Page 225 - Post/Zip code

Connecting to the PrestaShop back-office At the install process, the PrestaShop installer asked you to change the name of your administration folder,

Page 226 - Appearance

The various sections give you some interesting data on the user:  Customer information, first and last Name, email address, sex, sign-up date, last

Page 227

Groups PrestaShop gives you the ability to offer your customers certain privileges, by assigning them to Groups. You can create as many customer grou

Page 228

To create more groups, click the ―Add New‖ button: you will get the following form:  In the "Name" field, indicate the name that you wou

Page 229 - SEO & URLs

Searching for a Customer Searching for a customer on your PrestaShop store can be done in two different methods. The first method is to enter the info

Page 230

Click the "Reset" button to go back to the complete list. Shopping Carts PrestaShop contains some very powerful marketing features that ena

Page 231

In both cases, you can consult the details of a customer‘s shopping cart. The most important information is presented in the "Cart Summary"

Page 232 - Products

A Look Inside the Catalog Throughout the product set up we are going to tackle how to use several tabs. Tracking The Tracking tab indicates the secti

Page 233

The ―Tracking‖ tab should be checked regularly in order to improve the catalog management. Manufacturers By entering information about the manufacture

Page 235

Let‘s now fill out all of the fields:  The ―Name‖ field: indicate the name of the manufacturer in order to simplify your visitor ‘s searches.  The

Page 236

From this step onward, you can begin to configure your store and offer products to your customers. Discovering and Configuring the PrestaShop Back Of

Page 237

Attributes & Groups That tab was explained step by step in the "Managing Your Catalog" chapter of this user-guide, in the "Configu

Page 238 - Aliases

The screenshot above shows a list of pre-configured image maps. To create a new one click on the ―Add New‖ button. You will arrive at the following s

Page 239

Setting up an Image Map Now we are going to learn how to set up an image map.  Click on a corner of your image and drag your mouse over the image to

Page 240 - Add a New Images Size

If you wish to delete a clickable area, just select the area, and click the "Delete" button within the image.  Now you must assign your Im

Page 241 -  Validate

Attachments That tab was explained step by step in the "Managing Your Catalog" chapter of this user-guide, in the "Managing Attachments

Page 242 - Database

Click on ―Add New‖, and the follow page appears:

Page 243

This interface allows you to add tags to one or many of your products.  Fill out the name field.  Indicate in what language the tag appears.  S

Page 244 - Localization

Results If your visitors search for the term ―Accessories‖, they will find the ―iPod Nano‖ and the ―iPod Shuffle‖. See the image below. In more gener

Page 245

Managing Orders The ―Orders‖ tab enables you to see all of the information about all the purchases from your store. All of your store‘s transactions a

Page 247

 Navigation: Groups together all of the tabs that direct to the different sections of your store.  The Dashboard: Displays all of your store‘s imp

Page 248

This summary of the order gives you access to:  The status and history of the order.  The carrier information, total weight of order, carrier chos

Page 249 - Performance

Invoices Each time an order from your store is validated, an invoice is sent out to the customer. If there are no problems, the order status will read

Page 250

In order to print several invoices, write in the wanted dates in the ―From‖ and ―To‖ fields in the ―Print PDF invoices‖ section Create PDFs by clicki

Page 251 -  Minify HTML

When your customers ask for their invoices, you can redirect them to their user accounts, in their order history, which keeps all of their invoices av

Page 252 - Geolocation

Once the form is complete, the customer clicks on ―Make a RMA slip‖, and the request is sent to you. A list of returns will appear in your Back Offic

Page 253

Create a Credit Slip Once a package has been returned, you must create a credit slip. In your list of orders, click on the order for which the custom

Page 254

 Check the box ―Generate a Credit Slip.‖  To make a customer happy after committing an error in their order, consider giving him a voucher by chec

Page 255

The amount of the returned item(s) is added to the voucher. The customer can use the discount code (left of the row) next time he places an order. Me

Page 256 - Languages

Click on the green tick to signal that you have read and understood the message. Take a moment to send a message back to your customer! You can do th

Page 257

You can of course create a new status with the ―Add New‖ button. Fill out the following form, and save it.

Page 259

The color will be used to underline order statuses and will be written, like the previously seen color attributes, in HTML code.

Page 260 - /translation folder

Pre-written messages When you have send a message to your customers using the PrestaShop administrative interface, you can choose to save this message

Page 261

 Click send. Your customer will receive the message on their account's email.

Page 262

Managing Payment Methods With PrestaShop, you can accept your customer‘s transactions through several different payment methods, such as checks, bank

Page 263 - Quick Access

Find the "Cash on delivery (COD)" module in the list (third row). To install it, you just need to click on the ―Install‖ button.

Page 264

Setting up a payment module We are now going to look over how to set up and handle these modules, which are absolutely essential to your online store

Page 265

Your customers will now see it appear in the store‘s Front Office as part of the available payment methods: Your customers can choose the ―Pay by ban

Page 266

When clicking on the ―I confirm my order‖ button, your bank information appears. Your customer‘s order will appear directly in the orders summary, un

Page 267

Indicate to whom your customer must make the check payable and your address, then save by clicking on "Update settings". This information w

Page 268 - Subdomains

When you receive the customer's check, you must manually change the payment status of the order in your Back Office. This is different from a cre

Page 269 - DB backup

Adding Products and Product Categories The "Catalog" section is accessible by clicking on the tab with the same name. This is where you mana

Page 270 - /admin folder

Once you have an account, follow the instructions provided by the module: fill in the fields with your information, and click "Update configurat

Page 272

Once you have an account, fill in the various fields with your information, and click "Update configuration". DIBS DIBS is "the leading

Page 274 - Generators

Once you have an account, fill in the various fields with your information, and click "Update configuration". Do follow the instruction give

Page 275

Once you have an account, follow the instructions provided by the module. Once done, click the "Update configuration" button. Hipay Hipay is

Page 277

Once you have an account, follow the instructions provided by the module: fill in the various fields with the information Hipay provided you with, and

Page 279

Once you have an account, follow the instructions provided by the module: fill in the various fields with the information Moneybookers provided you wi

Page 281 - Configuration Information

Once you have an account, follow the instructions provided by the module: fill in the various fields with the information Ogone provided you with, th

Page 282 - Webservice

You must have a PayPal account in order to use this module. Use their online form. Once you have an account, follow the instructions provided by the

Page 284

Once you have an account, follow the instructions provided by the module: fill in the various fields, then click the "Update configuration".

Page 285 -  Error

For instance, let‘s say you would prefer that individuals pay with PayPal, Moneybookers and Hipay, while professionals only pay by bank wire. Dependi

Page 286 - Upgrade

Currencies PrestaShop can accept a large number of currencies. By default, there are three standard currencies: The Euro, the Dollar, and the Pound. H

Page 287

 Currencies options: set the default currency for your shop.  Update currency rates: update your currencies exchange rates. Adding a New Currency

Page 288

 Formating: Set up how you want your price to be displayed. The X corresponds to the currency symbol. The "Blank" selector also enables yo

Page 289

 Whether or not taxes are included in each purchases.  Whether or not taxes are displayed in the cart.  Which customer address should the tax b

Page 290

Adding a New Tax When you want to add another tax; simply click on the ―Add New‖ button seen in the previous screenshot, and this form will appear:

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